In the HOME page you will find a pie chart which gives an overview about the status for the on-going service activities.
The pie chart chart shows the number of tools being in each of the following status:
Service requested: the service activity is requested from TMSS, the tool is still in your facility.
In transit: tool being in transit between your factory and our facility.
Received to quote: tool received and in the process of being analyzed for quotation.
Pending PO: the quotation has been sent, Desoutter is waiting for a purchase order to proceed with the service activity.
In process: the service activity is being performed.
Returned: the service activity is finished, the tool has been sent back to your plant.
Click on a pie chart sector to view all the tools in that status (redirection to TOOLS page with filter activation).