This Article Applies From:
CVI Fusion 6.0
Infinity Client 6.7
Infinity Module 6.19
Core Services 6.8
DeMeter --
CVI Net Web --

Introduction

The following guide is designed to give instructions on how to upgrade Pivotware devices/software as well as defining any additional components they may need in order to perform optimally.


Contents

1  CVI Fusion

1.1  Upgrade Procedure

2  Infinity Client

2.1  Upgrade Procedure

2.1.1  Additional Installations

3  Infinity Module

3.1  Upgrade Procedure

3.1.1  Additional Installations

4  Core Services

4.1  Upgrade Procedure


CVI Fusion  


When installing or upgrading, CVI Fusion uses a standard Windows Installer making it an easy operation to do. It is recommended that you check that you have adequate permissions install programs on the machine your an installing before you begin.


Upgrade Procedure  

  • Download the latest version of CVI Fusion
To get a download link for CVI Fusion, contact support.
  • Double click on the CVI Fusion installer
    • Go through the installer wizard.


By default, the installation directory is "C:\Program Files (x86)\Desoutter\CVI Fusion" during the installer process, as a result any new version being installed will overwrite the old one.


To have more than one version of CVI Fusion installed on one machine, please contact support



Infinity Client  


Infinity Client is a standalone Windows application; a built-in upgrade procedure is available to upgrade the software since v6.7 in order to make upgrades quick easy. All you need to have the new version of Infinity Client stored on a connected USB Memory Stick.


Depending on the upgrade you are performing, it may be necessary to install additional components such as WIndows Updates or third-party drivers before updating the Infinity Client version in order to enable functionality in the new version or ensure performance requirements are met.


Check Additional Installations for any required additional materials during your planned upgrade.


Upgrade Procedure  

  • Download the latest version of Infinity Client

To get a download link for Infinity Client, contact support

  • Load the Infinity Client folder on to a USB stick in the root like seen below:

  • Plug the USB Stick into your Infinity Client device
  • On the Infinity Client application, go to the system options
  • You should see that 'Apply New Firmware' is now available

  • Click Apply New Firmware


Additional Installations  

Upgrading from 6.9 (or lower) to 6.10 (or higher)

  • Mandatory.NET Framwork 4.6.2 is required in order for Infinity Client to display properly after UI improvement were made.


Upgrading from 6.15 (or lower) to 6.17 (or higher)


Upgrading from 6.19 (or lower) to 6.20 (or higher)

  • OptionalLocal Reporting Set-up is required if you want to be able to view reports about your process on your local device.


To get any download links for additional materials please contact support



Infinity Module  


Infinity Module is a standalone Windows application; a built-in upgrade procedure is available to upgrade the software since v6.19 in order to make upgrade with jut the new version of Infinity Client stored on a connected USB Memory Stick.


Depending on the upgrade you are performing, it may be necessary to install additional components such as WIndows Updates or third-party drivers before updating the Infinity Module version in order to enable functionality in the new version or ensure performance requirements are met.


Check Additional Installations for any required additional materials during your planned upgrade.


Upgrade Procedure  

  • Download the latest version of Infinity Module

To get a download link for Infinity Module, contact support

  • Load the Infinity Module folder on to a USB stick in the root like seen below:

  • Plug the USB Stick into your Infinity Module device
  • On the Infinity Module application, go to the system options
  • You should see that 'Apply New Firmware' is now available

INSERT IMAGE OF INFINITY MODULE OPTIONS

  • Click Apply New Firmware


Additional Installations  

Upgrading from 6.9 (or lower) to 6.10 (or higher)

  • Mandatory.NET Framwork 4.6.2 is required in order for Infinity Client to display properly after UI improvement were made.


To get any download links for additional materials please contact support


Core Services  


The Desoutter Core Service is a Windows service. This makes the simple installation and upgrade very simple as it can be managed by the use of a standard Windows Installer.


Upgrade Procedure  

  • Download the latest version of Core Services

To get a download link for Core Services, contact support.

  • Double click on the Core Services installer
  • Go through the installer wizard.


It is not possible to have more than one Core Service installed on one machine. 


To have more information about manage the Core Service within you network topology, please contact support



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